Singapore Envoy Critiques Gurugram Cafe’s “Tasteless Chai”

Singapore Envoy Critiques Gurugram Cafe’s “Tasteless Chai”; Chaayos CEO Steps In

Simon Wong, Singapore Envoy (High Commissioner to India), stirred a lively conversation on social media after sharing his disappointing experience with a Tasteless Chai in Gurugram. Taking to X (formerly Twitter), Mr. Wong candidly described the tea he was served as “tasteless,” adding that it cost Rs. 169, inclusive of taxes.

The impossible happened. I just had a cup of tasteless #Chai in Gurgaon. Rs 169 with tax.🤦‍♂️🤦‍♂️HC Wong. pic.twitter.com/PMVwnvUS2y

— Singapore in India (@SGinIndia) December 14, 2024

Hon’ble Mr Wong, I am Nitin, founder of Chaayos! In the name of deep India SG friendship, I invite you for a cup of Chai at a Chaayos near you! And as we enjoy our chai, i will share our commitment to get every chai right, including our no questions asked chai replacement policy!

— Nitin Saluja (@Salujanitin) December 14, 2024

Accompanied by pictures of the earthen kulhad in which the tea was served and the cafe’s interior, the post quickly gained traction, amassing over 253,000 views. While Mr. Wong refrained from naming the establishment, his review resonated with netizens who engaged in a spirited discussion about chai culture and pricing in India.

Chaayos CEO Responds

Among the notable reactions was a response from Chaayos founder Nitin Saluja, who extended a warm invite to the High Commissioner. “Hon’ble Mr Wong, I am Nitin, founder of Chaayos! In the name of deep India-Singapore friendship, I invite you for a cup of Chai at a Chaayos near you! And as we enjoy our chai, I will share our commitment to get every chai right, including our no-questions-asked chai replacement policy,” Saluja wrote.

Netizens Weigh In

Social media users offered diverse perspectives on Mr. Wong’s experience, with many suggesting that roadside tea stalls offer a more authentic and affordable experience. One user commented, “Sir, you should try a normal tea stall. Overpriced cafes rarely serve good chai.” Another added, “For Rs. 169, you and 16 others could have enjoyed a cup of chai each from a roadside vendor.”

Others extended invitations to the High Commissioner for homemade chai, emphasizing the warmth and hospitality of Indian culture. Mr. Wong responded graciously, saying, “The true beauty of India lies in her people. I am overwhelmed by the torrent of invitations to have a cup of the best homemade chai. I humbly thank you all.”

A Broader Reflection on India’s Chai Culture

The incident highlighted a broader conversation about the value of chai in Indian society. Many users pointed out that the most flavorful and authentic chai often comes from roadside stalls or humble kitchens, rather than upscale cafes. “Sometimes, the best chai comes from the most unexpected places,” one user remarked, echoing a sentiment shared by many.

The Lasting Impact of a Simple Cup

While Mr. Wong’s feedback was intended as a straightforward critique, it opened a window into India’s diverse chai culture and the warmth of its people. The incident underscores how a simple cup of tea can connect cultures and spark meaningful dialogue.

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